Privacy Policy

1. Introduction

At AU Days Lotto, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Licensing and Business Relationship

This website is operated by SHANNON AGENCY’S PTY LTD under a trademark usage agreement with Netlotto Pty Ltd, a licensed operator of approved lottery games in the State of Victoria, Australia (License No. LTP/VIC/10456, issued by the Victorian Gambling and Casino Control Commission). Under this agreement, Netlotto Pty Ltd has granted permission to use its intellectual property in connection with the website’s promotional, informational, and commercial activities. Netlotto Pty Ltd also maintains a 20% ownership share in the revenue generated through the site’s operations. All legal arrangements have been formalized in accordance with Australian law.

3. Information We Collect

We collect information you provide directly to us when you:

• Create or update your account (name, email, phone number).
• Purchase lottery tickets (payment details, billing address).
• Contact customer support (correspondence content).

We also collect information automatically:

• Device and usage data (IP address, browser type, pages visited).
• Cookies and tracking technologies (see Cookie Policy).

4. How We Use Your Information

• Process transactions and deliver services.
• Communicate updates, promotions, and support.
• Improve our website, products, and customer experience.
• Meet legal and regulatory requirements.

5. Sharing and Disclosure

We may share your information with:

• Our service providers for payment processing and hosting.
• Regulatory authorities, when required by law.
• Affiliates within the Netlotto Pty Ltd group.

We do not sell your personal data to third parties.

6. Cookies and Tracking

For details on cookies and how we use them, please see our Cookie Policy.

7. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, and resolve disputes. Account information may be retained for up to 7 years for auditing purposes.

8. Security Measures

We implement industry-standard security measures, including SSL encryption and access controls, to protect your information. However, no method of transmission is 100% secure.

9. Your Rights

You may:

• Access and update your personal information.
• Request deletion or portability of your data.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy. We will notify you by posting the revised policy with the updated "Last updated" date.

11. Contact Information

If you have questions or concerns, please contact us at:

Shannon Agency’s Pty Ltd
Email: [email protected]